Customer Visits by Gender and Employee Customer Service
Customer Visits By Gender
📺 Watch: Customer Visits By Gender
How to open it: Customers › Customer Visits By Gender
A day-by-day breakdown of your visitors by gender, split into new and repeat customers — both the number of customers and the amount they spent:
| Columns | Meaning |
|---|---|
| New Male / New Female | First-time customers |
| Repeat Male / Repeat Female | Customers who have visited before |
| Total Male / Total Female | Both together |
| Total | All sales for the day |
Choose the store and dates at the top.
💡 Useful for planning offers and staffing — for example, if weekends bring in more new male customers, a men's grooming offer on Saturdays could pay off.
Employee Customer Service Summary
📺 Watch: Employee Customer Service Summary
How to open it: Customers › Employee Customer Service Summary
Choose an Employee to see every customer they've served, with the customer's name, phone number, Last Service Date, Total Revenue and Average Revenue.
This is handy when a staff member moves to another branch or leaves — you can message their regular customers to introduce a new stylist. Tick customers and use the message buttons — see Sending SMS and WhatsApp.