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Multi Store Dashboard

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Running more than one branch? The Multi Store Dashboard puts all your stores side by side, so you can see at a glance which branches are flying, which are falling behind, and what's selling across the whole business.

πŸ”‘ Who can see this: this dashboard only appears in the menu if you have access to more than one store.

How to open it: choose Dashboards β€Ί Multi Store Dashboard. From any other dashboard, you can also click Multi Store in the row of links under the title.


Choosing what to look at​

At the top of the screen:

  • Dates (πŸ“…) – Today, Yesterday, Last 7 days, Last 30 days, This month, Last month, or Custom. It starts on this month.
  • Compare with – compare with an earlier period. Your chosen dates are shifted back so you're comparing like with like:
    • The day before – the same dates, one day earlier
    • A week earlier – the same dates, one week earlier
    • A month earlier – the same dates, one month earlier
    • No comparison – no comparison is made, so growth isn't worked out
  • Store – leave it on All branches to see everything, or pick one branch to focus on it.
  • Refresh (πŸ”„) – reload everything.
  • Help – opens help for this page.

What's on the screen​

Summary​

A plain-language paragraph at the top: total revenue across all branches, whether it's up or down, your top branch, how many customers you served, and which branch needs attention. Click Try again if it doesn't load. Branch targets takes you to the page where you set each store's goals.

Summary cards​

CardMeaning
Total revenueSales across the selected branches
Total customersCustomers served
Total billsNumber of bills
Average billAverage amount per bill
Total servicesNumber of services performed
Services per billOn average, how many services each bill had β€” a good sign of upselling

When you've chosen a period under Compare with, a small arrow on each card shows whether it's up or down.

Branch Performance Overview​

The Branch performance table lists every branch (the number in brackets is how many branches you have).

ColumnMeaning
BranchThe store
RevenueIts sales
ShareIts share of your total sales
GrowthUp or down compared with the period chosen in Compare with
TargetThe monthly sales target for the branch
AchievedHow much of the target it has achieved
CustomersCustomers served
Average billIts revenue divided by its number of bills
StatusHow it's doing against target (see below)

Status

BadgeMeaning
🟒 On targetReached 100% or more of its target
🟠 Near targetBetween 70% and 99% of its target
πŸ”΄ Below targetUnder 70% of its target, or no target has been set yet

πŸ’‘ If every branch shows Below target, you probably haven't set targets yet. See Targets.

Revenue Trend​

A chart of how sales moved over the selected period. When you've chosen a period under Compare with, the earlier period appears beside it.

Goal Progress Overview​

Under Goal progress you'll see each Goal for the period with its Target, Actual, Progress and Against target β€” the same idea as on the main Dashboard. The progress bar is green at 95% or more, amber from 70% to 94% and red below that. Click Configure targets to set them.

Branch Map Overview​

Your branches pinned on the Branch map. If it says there are no branches on the map yet, add the latitude and longitude of your store in Settings β€Ί Back Office β€Ί Store Settings (the Set location button takes you there) and it'll appear on the map.

Top Performing and Under Performing​

Quick lists of your strongest and weakest branches, with their revenue and growth. New means there was nothing in the earlier period to compare with.

Key Insights​

Short, plain-language observations about your branches β€” what's going well and what needs a look.

Inventory Alerts​

Products that are running low, showing the Item, which Store it's low in, how many are Left, and a Status β€” Out of Stock and Critical are urgent, Low is a heads-up.

Top Services, Top Products, Top Staff​

Your best-selling services and products (with Qty, Revenue and their Share), and your best-performing staff members (with their Branch, Revenue and how many Services they did), across the selected branches.

Payment Mode​

How customers paid β€” each payment Mode, its Amount and Share β€” along with a summary of discounts given (Membership discount, Percentage discount and Coupon discount).

Taxes collected​

The CGST, SGST and IGST collected on bills in the selected dates and branches.


Frequently asked questions​

A branch is missing from the Store drop-down. You only see the branches you've been given access to. Ask your account owner to add you to that store.

Why does every branch show 0% growth? Check Compare with. When it's set to No comparison, there's nothing to compare against. Pick The day before, A week earlier or A month earlier.


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