Configuration
Settings that control how your billing counter (POS) behaves, plus WhatsApp, SKU and barcode setup.
How to open it: Setup › Configuration
POS Settings
A list of on/off switches for your billing counter. Choose a store, read the Description of each setting, tick Is Enabled for the ones you want, and click Save changes.
⚠️ Restart the billing counter software after making changes so they take effect. Some settings need a recent POS version.
Copying settings to another store
Happy with how one store is set up? Click Store to Store Copy, choose the Source Store (copy from) and the Destination Store (copy to), and save. The stores pick up the new settings shortly — restart each billing computer once all settings have arrived.
Rooms
If you have treatment rooms, chairs or cabins that you book, list them here. Click New, choose the Store, and enter the room Name and a Description. Each room name must be unique within a store. Untick Is Active for rooms you no longer use.
Weight Machine Barcode Settings
For shops that sell products by weight using a weighing scale that prints barcodes. Tell Invoay how to read those barcodes:
| Setting | What it means |
|---|---|
| Length Of Item Code | How many digits of the barcode are the item code |
| Length Of Weight | How many digits are the weight |
| Division Factor | What to divide the weight by. For example, with 1000, a weight of 1250 becomes 1.25 |
| Mode Of Barcode | Where the item code and weight appear in the barcode |
Click Save.
WhatsApp Settings
How to open it: Setup › Configuration › Invoay WhatsApp Settings (or Setup › Messaging Settings › WABA Settings, or the green WhatsApp button at the top of any page)
If you're not connected yet
You'll see how WhatsApp works with Invoay today and how to connect your own WhatsApp Business number:
- Contact Invoay customer care to join the WhatsApp Business programme.
- Connect your WhatsApp Business account with Invoay.
- Set your default WhatsApp number and buy WhatsApp credits.
- Switch on and submit your message templates for WhatsApp's approval.
- From then on, bills, appointments and reminders can go to customers on WhatsApp — and you can send promotional messages too.
Once you're connected
- Your WhatsApp numbers – each store's WhatsApp number, name, description and current balance. You can link a number to a store.
- Message templates – for each store, the WhatsApp messages Invoay sends (bills, appointments, reminders and so on), with a preview. For each one you can set the approved template name to use and the language code, and switch it on or off with Is Active. Where available, you'll also see each template's approval status, and the reason if it was rejected.
- Resend Templates for Approval – submit your templates to WhatsApp again, for example after a rejection.
⚠️ When editing a template's wording on WhatsApp's side, don't change the number or order of the blanks (placeholders) — otherwise messages may stop sending. Type language codes exactly as WhatsApp shows them.
SKU Autogenerate Settings
Let Invoay create SKU codes for new items automatically (the Generate button in Item Master).
| Setting | What it means |
|---|---|
| Prefix | The letters every SKU starts with |
| Counter Padding | How many digits the running number has |
| Enable Auto Sku Series | Switch automatic SKUs on |
| Require Sku To Be Unique | Don't allow two items with the same SKU |
A preview shows what your SKUs will look like. Click Create to start using these settings.
Gift Voucher Settings
🔑 Only if the Gift Voucher feature is on for your account.
See Gift Vouchers.