Store, Chain and Discount Settings
Store Settings
How to open it: Setup › Store Settings
Your stores' contact details, tax numbers, links and timings. Click a value to change it, then Save changes. Hover over a column heading for a short explanation.
| Column | What to enter |
|---|---|
| Store Phone Number | The store's phone number |
| Company Name | The store name used in SMS |
| WhatsApp Phone Number | The store phone number shown in messages |
| DLT Default SMS Enabled | Send the default DLT-approved SMS templates |
| Day End Email | Email addresses (separated by commas) that receive the till closing summary |
| Till Closing Summary (SMS and WhatsApp) | Phone numbers (separated by commas) that receive the till closing summary |
| Store Owner Email | Where payment confirmations are sent |
| Store Owner Phone | The owner's phone number |
| Store GSTIN | Your store's GST number — used on invoices. If the Dashboard warns "Invalid GST Number", fix it here |
| CIN / PAN / LLPIN Number | Your company's registration numbers |
| Stop SMS Link | The link customers use to unsubscribe from promotional SMS |
| Facebook URL / Instagram URL / Google Map String | Links shown on your online booking page |
| Feedback URL | The feedback link in your messages. Leave blank to use the default |
| Time From / Time To | Your opening hours |
| Latitude / Longitude | Your store's location — shows your store on the Multi Store Dashboard map and is used for staff check-in |
| Distance for Checkin/Checkout | How close (in metres) staff must be to the store to check in or out |
Each store's row also has links to:
E-Checkin Details
Questions your staff (and customers) answer when they check in or out — for example a quick daily health check. If it isn't switched on for a store yet, you'll be asked to confirm to enable it. In the question list, for each question set the Question, a short Report Name (shown in reports), whether it's Required, its Sequence (the order it's asked in) and whether it's Active.
Booking Settings
Settings for your online booking page: whether online booking is active for each store, its expiry date, and the link to your booking page. From here you can also:
- Sync your services, products, staff and store details to the booking page,
- upload banner / gallery pictures (up to 512 KB each), and
- set your booking Terms and Conditions.
Return Settings
Your return and exchange rules for each store:
| Column | Meaning |
|---|---|
| Number of Days for Complete Bill Return | How long after the bill a whole bill can be returned |
| Number of Days for Item Exchange | How long an item can be exchanged |
| Number of Days for Item Return | How long an item can be returned |
| Is Redeemed Membership Bill Returnable? | Whether a bill paid with a membership wallet can be returned |
| Is Redeemed Package Returnable? | Whether a bill that used package services can be returned |
⚠️ Needs an up-to-date billing counter (POS 2.0.526 or later; item exchange/return days and the membership option need SimplePOS 1.30.7 or later).
Bill Print Settings
How your printed bill looks:
- Header – your logo, the invoice title, business name, up to five address lines, and your GST, CIN, LLPIN and PAN numbers (choose which to show).
- Tax labels – what to call CGST, SGST, IGST and total tax on the bill.
- Item Name Title – the heading of the item column.
- Print Local Name On Bill – print each item's local-language name on its own line below the English name (when your account has a local language set up).
- Bold Format In Header – make the header bold.
- Footer – up to five lines, for example your return policy or a thank-you note.
Click Save.
Store Bill Sequence Settings
How your bill numbers look — for example INV/25-26/00001.
Click Create New and set:
| Field | What it means |
|---|---|
| Store | The store |
| Financial Year Start Month | The month your financial year starts in — the hint on the page shows the usual choice |
| Prefix | The starting letters, for example INV |
| Part One / Part Two | The year format: yy (two digits) or yyyy (four digits) |
| Separator | The character between parts, for example / or - |
| Leading Zeros | How many digits the running number has |
Click Create.
⚠️ Creating a new series deactivates the old one. Please be careful — ideally make this change at the start of a financial year.
Chain Settings
🔑 Who can see this: only the account owner.
How to open it: Setup › Chain Settings
Settings that apply to every store in your business.
| Setting | What it does |
|---|---|
| Prevent Employee Inventory Removal | When ticked, staff can only add stock. Reducing stock in Current Inventory, bulk inventory updates with negative numbers, and returning a purchase are blocked for everyone except you |
Store Discount Settings
How to open it: Setup › Store Discount Settings
Put a limit on how much discount can be given at each store's billing counter, so there are no surprises:
| Column | Meaning |
|---|---|
| Maximum Percentage Discount | The largest % discount on a whole bill |
| Maximum Item Based Discount Percentage | The largest % discount on a single item |
| Maximum Cash Discount | The largest cash discount on a whole bill |
| Maximum Item Based Cash Discount | The largest cash discount on a single item |
Store Logo Settings
How to open it: Setup › Store Logo Settings
Choose the store, then upload its logo (up to 512 KB). The logo appears on your bills and on pages like Customer Registration.
Google Feedback Settings
How to open it: Setup › Google Feedback Settings
Get more Google reviews. For each store, paste your Google Feedback URL (the link to leave a review on your Google business listing) and tick Is Active. Customers giving feedback are then sent to this Google page to leave a review.