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Discounts, coupons and offers

👤 For: Cashiers and store managers

Everyone loves a good deal! Simple POS gives discounts in a few different ways. Some happen automatically, and some you add yourself on the Checkout screen.

TypeHow it's appliedWhere
Item discountYou add itOn a single item. See Change or remove items.
Bill discountYou add itCheckout screen
Coupon codeYou type or pick itCheckout screen
Offers (promotions)✨ AutomaticCheckout screen
Membership discount✨ AutomaticOn each item, for customers with a membership
Bulk quantity offer✨ AutomaticOn an item, when enough are bought

Give a discount on the whole bill​

  1. Tap CHECKOUT (or press F2).
  2. Enter one of the following:
    • Percent Discount: e.g. 10 for 10% off. The money value appears next to it.
    • Cash Discount: e.g. 200 for ₹200 off.
  3. The balance updates straight away.

🔓 Optional feature: Bill discount boxes The Percent Discount and Cash Discount boxes each appear only if they're turned on for your store. Ask your admin to turn ON IsPercentageDiscountEnabledInCheckoutForm and/or IsCashDiscountEnabledInCheckoutForm (under Discount Settings) in the back office settings. If the setting is not available, please contact Invoay Support.

Good to know:

  • Your store sets a maximum bill discount. Go over it and you'll see, for example, "value must be less than 15 %".
  • The discount boxes disappear when a coupon is applied. You can use one or the other, not both.
  • Bill discounts can't be given on a membership wallet purchase, or when every service in the bill is being taken from the customer's package.

Apply a coupon code​

🔓 Optional feature: Coupon codes If you have the Coupon feature, a Coupon Code box appears on the Checkout screen. Ask your admin to turn ON IsCouponCodeEnabled in the back office settings. If the setting is not available, please contact Invoay Support.

  1. On the Checkout screen, type the code into Coupon Code.
  2. Tap Apply.
  3. When it works, the code turns green and shows what it gives: the percentage or cash discount, and the maximum discount, if there is one.

To take the coupon off, tap the ✕ next to it.

🔓 Optional feature: List of coupons If your store has this turned on, a list (☰) button appears in the Coupon Code box. Tap it to see the coupons this customer can use, and pick one without typing. Ask your admin to turn ON ShouldShowListOfEligibleCoupons in the back office settings. If the setting is not available, please contact Invoay Support.

If a coupon doesn't work, the reason appears under the box. For example, "Bill Amount must be Greater Than ₹1,000.00".

⚠️ Heads-up: Some coupons can't be combined with loyalty points. If you try to pay with points while using one of these coupons, you'll see "Loyalty Point payment is not allow when Coupon is used."

Offers (promotions): automatic!​

Your store's offers, such as "Buy 2 Get 1 Free" or "10% off bills over ₹2,000", are applied automatically when the bill qualifies. You don't need to do anything.

On the Checkout screen, you'll see:

  • Offer Discount: how much the offer saved, shown in your main colour.
  • Notes explaining the offer's conditions.
  • Any reason an offer couldn't be used, shown in red.

See what offers are running​

  1. On the Checkout screen, tap the glowing Offers button at the top.
  2. You'll see every current offer, including its dates, conditions, and what it gives.
  3. Want to know if an item has an offer? Tap Search Eligible Item, then type its name or scan its barcode.

Labels you might see on an offer:

  • Exclusive: can't be combined with other offers.
  • No Membership Discount: members don't get their usual membership discount on top of this offer.

Membership discounts: automatic!​

If the customer has an active membership, their discount is applied to eligible items automatically as soon as you choose them for the bill. You'll see Membership Disc on each item.

Unlock the discount with a code​

Some memberships ask the customer to confirm with a one-time code. You'll see a yellow box saying Membership Discount Pending OTP, along with the amount waiting to be unlocked.

  1. Tap Verify OTP.
  2. The customer reads out the code they received.
  3. Enter it. The discount is applied.

Turn the membership discount off for this bill​

For some memberships, the customer may prefer to save their benefit for later. When that's allowed, you'll see a Membership Discount switch on the Checkout screen. Switch it off to bill without the membership discount.