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Close the day (day end)

👤 For: Store managers and senior cashiers

At the end of the day, you count the cash in the drawer, check card and other payments against what Simple POS expects, decide how much cash to take out and how much to leave for tomorrow, and print a closing summary. This is called day end, or closing the till.

🔓 Optional feature: Cash counting at closing The CLOSING button appears only if cash-based day end is turned on for your store. Ask your admin to turn ON IsCurrencyBasedDayEndEnabled (under Day End Settings) in the back office settings. If the setting is not available, please contact Invoay Support.

Before you begin​

  • Finish and bill every customer. Clear any held bills you no longer need.
  • Record all of today's expenses. See Expenses.
  • Have the cash drawer ready to count.

Step 1: Start closing​

  1. Tap your name at the top right (on a phone: 👤 → Log Out).
  2. In the window that opens, check that everything shows a ✅ green tick. See Log out.
  3. Tap CLOSING.

The Day End Record screen opens.

Step 2: Count your cash​

At the top, you'll see a summary, including the Login User, Cash Expenses Today and Day Opening Balance.

  1. Under Denomination, enter the Count of each note and coin in your drawer. For example, 12 × ₹500, 20 × ₹100. Simple POS adds up the Amount for you.
  2. The big number at the top shows the total cash you've counted.

💡 Tip: Count one denomination at a time, and double-check the bundles. It saves headaches later!

Step 3: Check other payments​

Tap Other Payment Details (on a large screen, it's shown alongside). For each payment method, such as card, UPI or wallet, you'll see:

ColumnMeaning
Actual AmountEnter what you actually received, e.g. from your card machine's settlement slip.
Additional ChargeAny extra fee collected on that method
Expected AmountWhat Simple POS recorded from today's bills

Any difference between the two is shown in the closing summary.

Returns: Tap Return Details to see today's refunds: how many, how much, who processed them, and how the money was given back.

When you're ready, tap Next.

Step 4: Close the till​

The Close Til window shows a detailed summary of your day, including:

  • Opening details: the till-open cash and whether it was verified
  • Sales: total bills, customers and sales, split into services, products, packages, memberships, membership wallets and wallet recharges
  • Surcharges, Pending amounts (given and collected) and Expenses
  • Cash details: the cashier's counted amount, and any Difference
  • Membership wallet and Wallet & Advance redemptions
  • Returns, bill changes, item exchanges and item returns

Now decide what happens to the cash you counted:

  1. Cash Withdraw: how much you're taking out, e.g. to bank or hand to the owner.
  2. Withdraw Type: choose the reason for the withdrawal, if asked.
  3. Next Day Balance: how much you're leaving in the drawer for tomorrow's float.
  4. The two must add up to the cash you counted. Until they do, you'll see Balance Must be zero.
  5. Add a Remark if needed.
  6. Tap Close Til.

🎉 The Day End Receipt is shown so you can print it, and you're logged out automatically.

Tomorrow's Next Day Balance becomes the Yesterday Cash that the first person checks when they open the till.

After closing​

Once the day is closed, nobody can log in to bill for the rest of that day. They'll see Already Day Closing Done By (name).

🔓 Optional feature: More than one closing per day Some stores run more than one shift and close more than once a day. Ask your admin to turn ON IsMultipleDayEndEnabled (under Day End Settings) in the back office settings. If the setting is not available, please contact Invoay Support.

🔓 Optional feature: Close yesterday before opening today If your store has this turned on and yesterday wasn't closed, the next morning shows Day end not done for yesterday with a Go to Day End button. Close yesterday first, then open today's till. Ask your admin about ForcePreviousClosingBeforeOpening in the back office settings. If the setting is not available, please contact Invoay Support.

🔓 Optional feature: Job cards must be billed before closing If your store uses job cards and has this turned on, you can't close while job cards are still unbilled. You'll see "… Job Cards have been issued but not invoiced (billed). Please issue invoices for them before closing." Bill or cancel them first. Ask your admin about PreventClosingIfJobCardIsPending (under Job Card Settings) in the back office settings. If the setting is not available, please contact Invoay Support.

Something not working?​

What you seeWhat to do
No CLOSING buttonCash-based day end isn't turned on. See the box at the top of this page.
Balance Must be zeroCash Withdraw + Next Day Balance must equal the cash you counted. Adjust one of them.
"qty must be number" / "Required positive qty"Enter a whole number (0 or more) for each note count.
"Required positive Amount"Enter 0 or more for each payment method.
"WithdrawalType Required"Choose a Withdraw Type.
Failed, with RetryThe day's details couldn't be loaded. Check the connection to your main counter and tap Retry.