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Set up your printer and receipts

👤 For: Store managers

You'll see the Printer Setting screen right after you activate Simple POS. You can come back any time: Settings → Printing.

A live preview of your receipt is shown on the screen, so you can see every change straight away. 👀


Printer​

OptionWhat it does
Preview TemplateChoose which kind of receipt to preview, e.g. a normal bill.
PrinterPick your receipt printer from the list.
Receipt size2 Inch or 3 Inch rolls, plus a few alternative styles (e.g. V1, Old), and Arabic layouts for right-to-left printing.
Paper SizeChoose the paper format, if your printer supports more than one.
FontChoose the receipt font.
Checkout Summary Dialog TimeHow many seconds the Receipt Summary stays on screen after a bill (default 10).

💡 Tip: Not sure which size you have? Measure the width of your paper roll. About 5.7 cm is 2 Inch, and about 8 cm is 3 Inch.


Receipt Properties​

OptionWhat it does
Bold Format In HeaderMakes your store name and header bold.
Text DirectionLeft To Right, or Right To Left (for languages such as Arabic).
Invoice Type NameThe title printed at the top, e.g. Tax Invoice or Bill of Supply.
Show LogoPrint your store logo at the top.
Text ScalingMake the text bigger or smaller using the slider.
Margins (mm)Fine-tune the space around the edges if the print is cut off or off-centre. Tap Update to apply. You'll see Receipt Margin Update complete.

Tap Done when you're happy.

â„šī¸ Note: Your store name, address, GST number, footer lines, terms and offers printed on receipts are set in the back office, so they're the same on every counter.


Card machine editions​

On the WorldLine and Razorpay editions, receipts are printed on the card machine's built-in 2-inch printer, and this is set up automatically.


Printing problems​

ProblemWhat to try
Printing ErrorCheck the printer is on, has paper, and is connected. Then pick it again under Printer.
Print is cut off at the sidesCheck the receipt size matches your paper, then adjust the margins.
Text too small or largeUse Text Scaling.
Nothing prints after a billYour store may be set to ask before printing. See Print or reprint a receipt.